Privacy Policy

Privacy Policy

Last updated: October 15, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.

By using the Wasatch Shutter Design website (the “Service”), you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. The definitions shall have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Wasatch Shutter Design, based in Utah, United States.

Cookies are small files placed on your device to store details about your browsing activity.

Country refers to: United States, specifically the State of Utah.

Device means any device that can access the Service, such as a computer, tablet, or mobile phone.

Personal Data means any information relating to an identified or identifiable individual.

Service refers to the website, accessible from https://wasatchshutter.com.

Service Provider means any natural or legal person who processes data on behalf of the Company.

Usage Data refers to data collected automatically, generated through the use of the Service or from its infrastructure (e.g., page duration or IP address).

You means the individual accessing or using the Service, or a company or organization represented by that individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address (for service or delivery)

Usage Data

Usage Data is collected automatically when you visit our website. This may include your device’s IP address, browser type, browser version, pages visited, visit time and date, time spent on pages, and other diagnostic information.

When accessing our Service on a mobile device, additional data (such as device ID and mobile OS) may also be collected.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity and store preferences.
Technologies include:

  • Cookies or Browser Cookies – Small files that help recognize repeat visitors.
  • Web Beacons / Pixel Tags – Used in emails or pages to count views and monitor engagement.

You can set your browser to refuse all Cookies; however, this may limit some features of our Service.

We use both Session Cookies (deleted after closing your browser) and Persistent Cookies (stored until manually deleted) for the following purposes:

Analytics Cookies – Help us understand user behavior and improve performance.

Essential Cookies – Required for website functionality and security.

Preference Cookies – Remember your settings and choices.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

The opt-in data and consent for text messaging originators will remain confidential and will not be disclosed to any third parties.

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Privacy Policies website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect data from minors.
If you believe a child has provided us with personal data, please contact us immediately so we can remove it.

Links to Other Websites

Our website may include links to third-party sites not operated by us. We encourage you to review their Privacy Policies, as we are not responsible for their practices.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be reflected by an updated “Last updated” date at the top of this page.
Significant updates will be communicated via website notice or email.

We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Additional Disclosures for Compliance and User Rights

Your Privacy Rights (Utah, California, and Other States)

Depending on your location, you may have the right to:

  • Request access to and a copy of your personal data.
  • Request correction or deletion of your data.
  • Opt out of data sharing or targeted advertising.
  • Request to limit use of sensitive personal information.

To exercise these rights, contact us at info@wasatchshutter.com with “Privacy Request” in the subject line.

We will verify your identity and respond within 45 days as required by applicable law.

Third-Party Sharing and Service Providers

We may share data with trusted partners who assist us in:

  • Website hosting and analytics (e.g., Google Analytics)
  • Customer communication and scheduling systems
  • Email or SMS delivery (TCR-compliant)
  • Payment processing or CRM management

All third parties are bound by confidentiality and may only process your data for the purpose of performing contracted services.
We do not sell personal information to any third party.

Cookie and Tracking Choices

You may opt out of analytics or marketing cookies at any time using your browser’s privacy settings or a cookie consent tool (if displayed).
For California and other applicable jurisdictions, you may also use the “Do Not Sell or Share My Personal Information” link if available on our website.

Data Breach Notification

In the event of a data breach, we will notify affected users via email or website notice within a reasonable period, consistent with applicable laws and our internal response procedures.

International Users

Our website is intended for users within the United States. If you access our site from outside the U.S., you consent to the transfer and processing of your data in accordance with this Privacy Policy and U.S. privacy laws.

Data Retention Schedule

We retain customer and project data for as long as necessary to fulfill the purposes described in this Privacy Policy — including service, warranty, accounting, and legal requirements. In practice, this may extend beyond 5 years for warranty records, project documentation, or returning customer requests. We periodically review and securely delete information that is no longer required.

Opt-Out of Marketing

You may opt out of promotional emails or text messages at any time by following unsubscribe instructions included in our communications or by contacting us directly.

No Sale of Personal Information

We do not sell or rent personal information. Any data sharing with partners is strictly limited to service delivery, not marketing or resale.

Policy Updates

We reserve the right to amend this policy with 30 days’ notice. Material updates will be posted prominently on our site and, where applicable, communicated by email.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: